Privacy Policy

ALLGLASS CONFORT SYSTEMS, S.L. (hereinafter TODOCRISTAL) provides Users with this Privacy Policy to provide information on how we process your personal data and protect your privacy and information. TODOCRISTAL asks the user to take a few minutes to carefully read this Privacy Policy.

Introduction

This Privacy Policy applies to the website made available to the public at the URL https://www.todocristal.eu, owned by Allglass Confort Systems, S.L., as well as to the interactions the User carries out with TODOCRISTAL through the aforementioned website.

TODOCRISTAL may modify this Privacy Policy when necessary. In that case, we will inform you through the website or by any other means, so that you may become aware of the new Privacy conditions. Continuing to make use of the features made available to you by TODOCRISTAL after having been notified of the aforementioned modifications will imply that you agree with them, except for those cases in which your express consent is required.

In order for you to know how we process your personal data, we provide the following information below:

Who is the Data Controller?

ALLGLASS CONFORT SYSTEMS, S.L., with Tax ID (CIF) B-92982693 and registered office at Paseo de la Hispanidad-Nave 49-51, T4, B60, Alhaurín de la Torre, Fase 1, 29130, Málaga, contact phone number +34 952 17 20 88, and email address info@todocristal.eu, is the Controller of the User’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (hereinafter GDPR) regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data.

For what purposes do we process your personal data?

The personal data that the User provides through this website or other communication channels made available, such as the contact form, phone calls, sending of emails by the User, or through any other means, will be processed for the following purposes:

  • The management, administration, provision, expansion, and improvement of the services offered by Allglass Confort Systems, S.L.
  • The quantitative and qualitative study of visits and the use of services by Users.
  • To process requests for information, orders, queries, quotes, technical and operational information related to specific parameters selected by the User in subscription forms, surveys, or to address any type of request made by the user through any of the contact forms provided.
  • To send you commercial communications, newsletters, advertising, or promotional information that may be of interest to you regarding our products and services, as well as the design of new products and services by Allglass Confort Systems, S.L.

The aforementioned information may be sent by postal, telephone, fax, or electronic means (email, SMS, messaging, and other electronic communication methods).

In order to optimize and introduce improvements in the sending of information, as well as to offer you adequate information according to your needs, TODOCRISTAL may carry out evaluations of the forms and surveys completed by Users and apply segmentation techniques, exclusively with internal data, prior to the sending of advertising and commercial communications.

You may object at any time to the processing purpose that involves the sending of commercial communications by TODOCRISTAL by using the channels enabled for this purpose as detailed in the section “What are your rights over your personal data?”.

Likewise, in every commercial or advertising communication you receive by electronic means, you may express your refusal to continue receiving such communications by clicking on the “Unsubscribe” (Baja) button.

In the case of commercial or advertising communications sent by SMS, you may express your refusal to continue receiving these communications by clicking on a link provided for that purpose.

How long will we keep your data?

Users are recognized, and may exercise, the rights of access, rectification, cancellation, and opposition to the processing, use, and transfer of their data, for which they must send a letter or email to the following address: (Nota: El texto original se corta aquí, sugerimos añadir: info@todocristal.eu).

What is the legal basis for processing your data?

We are entitled to process your personal data based on the informed, express, and freely given consent by the User.

Will your data be shared with third parties?

No, your data will not be shared with third parties, except where there is a legal obligation to do so.

What are your rights?

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability, and erasure (right to be forgotten).
  • Right to restriction or objection to processing.
  • Right to lodge a complaint with the supervisory authority (aepd.es).

If you wish to exercise your rights, you must send an email to the following e-mail address: info@todocristal.eu, attaching a copy of your ID card/Passport and indicating which right you are exercising.

What must you guarantee when providing your personal data?

You must guarantee that the data you provide is true, accurate, complete, and up-to-date, and you must communicate any modification thereof, being responsible for any direct or indirect damage or harm that may be caused as a consequence of the breach of such obligation.

Is it mandatory to provide us with your data?

Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, or provided by phone or email or any other means made available to the User, expressly, freely, and unequivocally accept that their data is necessary for TODOCRISTAL to meet their request, being voluntary the inclusion of data in the remaining fields.

Use of cookies and activity file

Your data will be kept for the time necessary for the provision of the requested service and/or to achieve the intended purpose of the processing, as long as there is a mutual interest. When there is no longer an interest from either party, your data will be deleted with adequate security measures to guarantee its total destruction.

All data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the User. If all data is not provided, it is not guaranteed that the information and services provided will be completely tailored to your needs.

What security measures do we adopt to protect your data?

TODOCRISTAL guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users, aimed at preventing the unauthorized or unlawful processing, loss, destruction, or accidental damage of their personal data, and has communicated the appropriate information so that they can exercise them.

Under what principles do we process your data?

In accordance with the provisions of current regulations on personal data protection, TODOCRISTAL will process your data lawfully, fairly, and in a transparent manner. In this regard, TODOCRISTAL will not process your data for purposes other than those specified in the section “For what purpose do we process your personal data?” unless you are previously informed and give your written consent.

Likewise, we inform you that TODOCRISTAL will not store any personal data that is not strictly necessary for the indicated purposes.

The personal data you provide will be included in the automated file of Allglass Confort Systems, S.L. to manage the business relationship with you.

You have the right of access, erasure (cancellation), rectification, objection, restriction, and portability, as well as any other rights recognized in the GDPR 2016/679 and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, which you may exercise by writing to this company.

In the future, even after our business relationship has ended, we may use your personal data to inform you about our products and/or services (General Data Protection Regulation 2016/679).

By completing this form, I authorize the company Allglass Confort Systems, S.L. to open a customer file with the data indicated above.